TV Device Lab Technician

Job summary

ABOUT FX *** FX *** is a specialist Connected TV agency, providing a wide range of services, including Product Strategy, Design, Engineering, and Test Automation. We partner with global streaming brands such as Discovery+, BritBox, ATP Media, ITV, and Dyn.

Qualifications

• Demonstrated mid-to-senior-level expertise.
• Typically gained through around 10 years of relevant professional experience or equivalent expertise.
• ABOUT YOU
• We're looking for someone who is:
• Passionate about and enjoys working hands-on with technology, gadgets and consumer devices.
• Naturally curious and enjoys investigating technical issues.
• Takes pride in keeping equipment and workspaces organised.
• Has excellent attention to detail.
• A strong team player with good communication

Responsibilities

• You'll play an important role in ensuring our Connected TV applications perform reliably across a wide range of Smart TVs, streaming devices and operating systems.
• You will be the single owner of the space: keeping it organised, safe and reliable day to day, while bringing ideas for how we improve and expand it.
• You will also have the opportunity to help our partners set up labs of their own.
• Devices & hardware
• Set up and configure new devices as they come into the lab, ready for testing.
• Maintain existing devices — keeping them updated, working and available.
• Make up custom cables as needed and keep cabling neat, labelled and well managed.
• Diagnose and resolve hardware and connectivity issues, escalating where needed.
• Lab operations & support
• Own the day-to-day running of the lab — keeping it organised, labelled and tidy.
• Handle support requests within the lab, prioritising and resolving them promptly.
• Field first-line questions about automation support, with the software engineers on hand to help on anything more involved.

Skills

Degrees

Travel

Industry

Company size

Contract length