Jobs / hac***
Technical Business Analyst (Payments) - 12 month FTC
hac*** · United Kingdom
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United KingdomRemote
Remuneration
Not specified
Location
United Kingdom
Visa sponsorship
Sponsors visa
Job summary
hac*** is collaborating with Arbor Education to connect them with exceptional professionals for this role. Location: Remote Salary: Up to £48,000 About Us At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of working in schools where being challenged doesn’t mean being overworked.
Benefits
Salary: Up to £48,000The chance to work alongside a team of hard-working, passionate people in a roleWe also offer:32 days holiday (plus Bank Holidays).This is made up of 25 days annual leave plus 7 extra company wide days given oveLife Assurance paid out at 3x annual salaryPrivate Dental Insurance with BupaSalary sacrifice Pension provided by Scottish WidowsEnhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks5 free return to work maternity coaching sessions, helping you adapt to this newAccess to services such as Calm and Bippit (financial wellbeing coaching)All of our roles champion flexible working and we are happy to discuss what this
Qualifications
- meet data protection regulations and payment security frameworks (e.g.
- PCI compliance)
- Proactively identify, track and manage technical cross-team dependencies that could impact the product roadmap
- Use data-driven iteration and testing to measure impact and inform adjustments.
- Act as the primary technical point of contact for the 2nd Line Support team, reviewing and triaging escalated bugs, system behaviour queries and high-priority customer issues.
- Partner with the Payments Senior Product Manager to prioritise support work, ensuring the resolution of bugs, maintenance and technical debt is balanced against strategic roadmap delivery.
- Champion a user-centric approach using feedback, metrics, and research to inform product decisions.
- Proactively communicate with stakeholders on milestones, progress, and adjustments to your plans.
- Foster collaboration, communication, and a culture of shared learning within the team and across departments.
- About you
- We’re Looking For a Clear Communicator Who Can Map Out Complex Problems And Turn Them Into Meaningful Solutions With Your Engineering Team.
- Beyond That, We’d Love To See
Responsibilities
- Collaborate with the Payments Senior Product Manager to shape, challenge and deliver a strategic product roadmap aligned with company goals
- Define problems and hypotheses based on customer needs and feedback, ensuring alignment with the product strategy.
- Work with Engineering and Product Design to identify assumptions, risks and validate feasibility of potential solutions
- Support the Payments Senior Product Manager in planning and coordinating the delivery of product development, through iterative sprint cycles and regular team ceremonies
- Decompose high-level product initiatives into detailed user stories, functional specifications and acceptance criteria
- Define detailed business rules, data validations, and error-handling scenarios to ensure robust technical solutions
- Document current and future-state workflows using data flow diagrams, sequence diagrams, and system schemas to guide the engineering team
- Collaborate with security and compliance stakeholders to ensure product
Skills
Communication
Degrees
Associate
Work schedule
24/7Shift
Industry
BankingEducationEnergyInsurance
Company size
Smb