Staff Software Engineer, Infrastructure

Job summary

LOCATION Remote EMPLOYMENT TYPE Full time LOCATION TYPE Remote DEPARTMENT Technology About WIS*** WIS*** blends industry expertise with advanced technology to make dental practices work better for everyone involved. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve.

Qualifications

• WHO YOU ARE
• Deep AWS (or GCP) experience — you've deployed, operated, and debugged distributed services in production, and can reason from first principles when the runbook runs out
• Deep experience with relational databases — connection management, query performance, and reasoning about data integrity under load
• Experience operating LLM / agentic systems in production — or with frameworks like Mastra, LangChain, LlamaIndex, or CrewAI — where reliability, cost, and latency were yours to define and manage
• Working knowledge of HIPAA compliance and what it means to run infrastructure responsibly in a healthcare context
• Experience at a Series A or early-stage startup where you built the reliability function from scratch rather than inheriting one

Responsibilities

• You'll help write it — and you'll be the reason it stays up.
• WHAT YOU'LL OWN
• The failure modes here are new (batch blowups, stream drops, runaway cost, model misbehavior); you'll be writing the playbook the rest of the industry hasn't written yet, and setting the patterns the team builds against
• YOU'LL STAND OUT IF YOU HAVE

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