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Sr. Solutions Engineer, Marketing Cloud

AXS*** · Los Angeles, CA, United States
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Los Angeles, CA, United States140,000-155,000 USD/yearlyHybrid
Remuneration
140,000-155,000 USD/yearly
Location
Los Angeles, CA, United States
Visa sponsorship
Sponsors visa

Job summary

AXS*** connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world.

Benefits

Full-time: We offer a comprehensiveCurrently, full time employees are eligible for theseOn the first day of employment.Employer does not offer work visa sponsorship for this position.What's in it for You?Extraordinary People – we're not kidding!Meaningful Mission– Helping revolutionize an industry and deliver better experieDevelopment and Learning – Opportunities for learning and leveling up through trCommunity & Belonging – A range of Employee Resource Groups (ERGs) that foster cAccess to meaningful volunteer opportunities and community engagement programs tCurious about the typical interview process for this position?Here's what to expect:

Qualifications

  • We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen.
  • Support customer consent, preference management, and data governance
  • across global markets.
  • Ensure Salesforce Marketing Cloud implementations align with regional compliance, privacy, and data residency
  • where applicable.
  • Coordinate campaign execution and automation processes across multiple time zones, regions, and stakeholder groups.
  • OPERATIONAL EXCELLENCE
  • Troubleshoot and resolve complex technical issues related to Salesforce Marketing Cloud and data integrations.
  • Collaborate with marketing stakeholders to understand business
  • and translate them into technical solutions.
  • Develop and maintain technical documentation for Salesforce Marketing Cloud configurations, integrations, and processes.
  • Stay up-to-date with the latest Salesforce Marketing Cloud features, releases, and best practices, and evaluate new

Responsibilities

  • This is a hands-on engineering role responsible for designing, developing, implementing, and supporting marketing automation solutions, customer journeys, and data integrations within Salesforce Marketing Cloud.
  • BUILD & ARCHITECTURE
  • Design, develop, and implement complex marketing automation solutions within Salesforce Marketing Cloud, leveraging Email Studio, Automation Studio, Journey Builder, CloudPages, and Mobile Studio.
  • Design, build, and optimize audience segmentation, activation, and customer data solutions leveraging Salesforce Data Cloud, Snowflake, CDPs, and related customer data platforms.
  • Architect and implement data integrations between Salesforce Marketing Cloud and other systems, including CRM, e-commerce platforms, and data warehouses, using MuleSoft or similar integration platforms.
  • Build and maintain API integrations between systems and Salesforce Marketing Cloud.
  • Partner with developers and data engineers to design, build, and maintain scalable data pipelines supporting marketing automation and audience activation.
  • PLATFORM ENGINEERING & ADMINISTRATION
  • Administer and maintain Salesforce Marketing Cloud configurations, user access, permissions, governance controls, and platform settings.
  • Develop and maintain custom AMPscript and SQL queries to support advanced marketing campaigns and data segmentation.
  • Optimize Salesforce Marketing Cloud performance and scalability, ensuring efficient data processing and campaign execution.
  • Implement and maintain data security and compliance standards within Salesforce Marketing Cloud and integrated systems.

Skills

CommunicationLeadershipSalesforce

Degrees

AssociateBachelorDegree

Languages

Arabic

Industry

AutomotiveEducationEnergyGamingHealthcareInsuranceLogisticsMediaPublic-sectorRetail

Company size

EnterpriseSmb

Contract length

20 years