Jobs / Tra***
Sr Collaboration Platform Engineer - M365 & Google Workspace
Tra*** · Davidson, NC, United States
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Davidson, NC, United States97,407-135,835 USD/yearlyOnsite
Remuneration
97,407-135,835 USD/yearly
Location
Davidson, NC, United States
Visa sponsorship
Sponsors visa
Job summary
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Tra***, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business.
Benefits
Designed for you to Thrive at work and at home.We boldly go.Where is the work:Monday to Thursday, work onsite with your colleagues.Fridays, choose your work location, balancing what your work requires.PositionMay vary depending on the region, business alignment, union involvement, and empThrive at work and at home:Family buildingInclude fertility coverage and adoption/surrogacy assistance.401K match up to 6%, plus an additional 2% core contribution = up to 8% companyEducational and training opportunities through company programs along with tuiti
Qualifications
- Monitor risks and remediate misconfigurations.
- Support & Cross-Team Collaboration
- Provide Tier 2/3 engineering support.
- Partner with service desk teams to improve workflows.
- Collaborate with infrastructure, security, and business teams.
- Documentation & Knowledge Management
- Maintain runbooks, procedures, and documentation.
- Contribute to knowledge base content and training.
- Promote engineering best practices.
- Required
- Bachelor’s degree or equivalent experience.
- 8–12+ years enterprise IT experience with M365 and Google Workspace.
Responsibilities
- As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first.
- This role is responsible for ensuring both platforms operate reliably, securely, and efficiently while delivering a consistent and high-quality user experience.
- Platform Engineering & Global Operations
- Engineer, administer, and support Microsoft 365 and Google Workspace environments across all regions.
- Manage core services including M365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID) and Google Workspace (Gmail, Drive, Meet, Admin Console).
- Monitor platform health, performance, and service reliability; proactively resolve issues.
- Serve as the senior escalation point for complex incidents and platform-related problems.
- User & Access Engineering
- Engineer and support user lifecycle processes (joiner, mover, leaver) across both platforms.
- Manage identity, licensing, mailbox provisioning, storage allocation, and group membership.
- Maintain role-based access controls and consistent permission models across systems.
- Governance Implementation & Enforcement
Skills
AuditingCommunicationLeadership
Degrees
AssociateDegree
Travel
Occasional travelTravel
Industry
AutomotiveEducationEnergyInsuranceMedia
Company size
Enterprise