Jobs / Dem***

Software Engineer - Tech Support

Dem*** · Grand Rapids, MI, United States
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Grand Rapids, MI, United States65,000-140,000 USD/yearlyRemote
Remuneration
65,000-140,000 USD/yearly
Location
Grand Rapids, MI, United States
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Job summary

Dem*** is looking for a talented Software Support Engineer to provide remote, second level customer support with Dem***'s Customer Service team. The work schedule for this opening is a weekly 8am-5pm EST position. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues.

Benefits

WE OFFER:Career DevelopmentCompetitive Compensation andPay transparencyGlobal OpportunitiesThe base pay range for this role is estimated to be $65,000 - $140,000 at the tiFinal compensation will be determined by various factors such as work location,

Qualifications

  • Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking.
  • Associate degree in Engineering, IT, or related field (Bachelor’s preferred).
  • 1–3 years of experience in technical support or data analysis.

Responsibilities

  • In This Role:
  • Works with moderate guidance
  • Analyzes and improves

Skills

Customer Service

Degrees

AssociateDegree

Industry

EducationPublic-sector

Company size

Smb

Contract length

3 years