Jobs / Dem***
Software Engineer - Tech Support
Dem*** · Grand Rapids, MI, United States
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Grand Rapids, MI, United States65,000-140,000 USD/yearlyRemote
Remuneration
65,000-140,000 USD/yearly
Location
Grand Rapids, MI, United States
Visa sponsorship
Sponsors visa
Job summary
Dem*** is looking for a talented Software Support Engineer to provide remote, second level customer support with Dem***'s Customer Service team. The work schedule for this opening is a weekly 8am-5pm EST position. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues.
Benefits
WE OFFER:Career DevelopmentCompetitive Compensation andPay transparencyGlobal OpportunitiesThe base pay range for this role is estimated to be $65,000 - $140,000 at the tiFinal compensation will be determined by various factors such as work location,
Qualifications
- Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking.
- Associate degree in Engineering, IT, or related field (Bachelor’s preferred).
- 1–3 years of experience in technical support or data analysis.
Responsibilities
- In This Role:
- Works with moderate guidance
- Analyzes and improves
Skills
Customer Service
Degrees
AssociateDegree
Industry
EducationPublic-sector
Company size
Smb
Contract length
3 years