Software Engineer PEGA & Openshift

Job summary

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications.

Benefits

Qualifications

• If you have a disability and need assistance with the application, you can request a reasonable accommodation.
• Language Fluency: English (Required)
• Required
• listed below are representative of the knowledge, skill and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor’s degree in computer science, Software Engineering, or related field with 5 years of relevant experience or equivalent education and training.
• In-depth knowledge of information systems and ability to identify, apply, and implement IT best practices.
• Strong experience in production support environments, including incident management, triaging, and root cause analysis
• Proven ability to lead production triage calls and effectively communicate with cross-functional stakeholders
• HIGHLY Preferred
• Bachelor’s Degree with 4–6 years of experience or equivalent education and software engineering training or experience
• 3+ years of hands-on experience with Pega, including strong exposure to production support and Pega upgrades

Responsibilities

• After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications.
• Following is a
• may be performed, both major and minor, which are not mentioned below.
• Specific activities may change from time to time.
• ESSENTIAL
• Provide production support for Pega applications, including complex problem research, analysis, resolution, and 24x7 on-call support.
• Perform end-to-end production issue triage, including troubleshooting, root cause analysis, and timely resolution of incidents affecting Pega applications.
• Will be responsible for end-to-end interface analysis, rationalization, declaration & definition of Deposits applications and APIs, including production support and stability improvements.
• Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.

Skills

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