Jobs / Ins***
Software Engineer II (Remote)
Ins*** · Oak Brook, IL, United States · Remote
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Oak Brook, IL, United States91,000-111,000 USD/yearlyRemote
Remuneration
91,000-111,000 USD/yearly
Location
Oak Brook, IL, United States · Remote
Eastern Daylight Time (UTC-4)
Visa sponsorship
Sponsors visa
Job summary
Software Engineer II will play a critical role in ensuring the reliability and efficiency of our systems, which in turn drives customer delight. The Support Engineer role will help Inspira maintain operational excellence.
Benefits
Infrastructure such as HSA administration, banking integrations, and regulatorySupport Software Engineer II work directly with production data involving real mThe compensation for this position will vary depending on factors such as your lCompensation: $91,000-$111,000 per yearAdditional Details :Take the next step in your journey at Inspira Financial.Our values shape how we show up every day.Learn more at inspirafinancial.com.We believe in finding the best talent!Remote status and role locations are subject to change.Relocation is not provided.This requirement does not apply to support specialist positions.
Qualifications
- Ownership of runbook creation and maintenance, not just consumption
- Contribute to incident postmortems and driving follow-up action items
- Partner with engineering, product, treasury and operations teams to refine internal troubleshooting processes
- Continuously develop a deeper understanding of internal systems and
- Education & Experience:
- 2+ years of experience in software engineering or support engineering roles
- Strong analytical and problem-solving
- Infrequent travel (10%)
- Ability to occasionally work overtime or after hours
- Prolonged periods of sitting at a desk and working on a computer
Responsibilities
- O SUPPORT ENGINEERING AND OPERATIONS
- Ability to independently handle escalations end-to-end without manager intervention
- Demonstrated judgement on when to escalate vs.
- resolve, especially around money movement and compliance-sensitive issues
- Track record of identifying recurring support patterns and proposing systemic improvements
- Coach and mentor less experienced teammates on troubleshooting approaches and best practices
- Identify and route unresolved issues to the appropriate engineering or product teams for further action
- Leverage AI as a tool, not a replacement - Candidates are expected to understand that AI is a power productivity multiplier while maintaining engineering judgment, and ensuring AI generated code meets quality standards
- O SYSTEM MONITORING AND INCIDENT TRIAGE
- Monitor operational dashboards, error logs, and alerting systems to ensure system health and performance and address ongoing technical issues
- Identify and escalate any anomalies or critical system alerts that require immediate attention
- Monitor error reports, and logs and operational dashboards to help diagnose and address ongoing technical issues
Skills
CommunicationTeamwork
Degrees
AssociateDegree
Work schedule
On-callOvertimeShift
Travel
Frequent travelTravel
Industry
AutomotiveBankingEducationEnergyHealthcareMedia
Company size
Smb
Relocation
Yes