Software Development Manager, EC2 Core Consoles

Job summary

DESCRIPTION The EC2 Core Consoles team within AWS Customer Experience (CX) is looking for a strong technical leader to manage and grow an engineering team that builds the console experiences customers use to configure, operate, and understand their AWS networking and compute infrastructure.

Benefits

Qualifications

• This team owns some of the most complex surfaces in AWS, serving millions of weekly active customers across VPC, Outposts, and cross-service experiences that help customers understand their infrastructure at scale.
• We are integrating agentic development practices into how we work and building experiences that serve increasingly agent-driven use cases.
• They have opinions about modern frontend development, experience with data-driven product decisions, and a track record of developing senior engineers.
• 8+ years of leading the definition and development of multi tier web services experience
• 7+ years of working directly within engineering teams experience
• 3+ years of engineering team management experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• Experience partnering with product or program management teams
• PREFERRED
• Experience in communicating with users, other technical teams, and senior leadership to collect
• describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their

Responsibilities

• Own the end-to-end delivery of console experiences across your portfolio of AWS services, from problem identification through production validation.
• Define and evolve the team's operating model, integrating agentic development practices and continuous experimentation into how the team builds.
• Use telemetry, customer research, and support signals to proactively identify friction and drive resolution, not wait for escalation.
• Partner across AWS service teams, platform teams, and product organizations to shape how infrastructure capabilities surface to customers and agents.
• Build and develop a high-performing engineering team: hire strong, raise the bar, grow senior engineers, and create an environment where people do their best work.
• Stay technically engaged: review architecture decisions, evaluate trade-offs, and maintain the judgment to know when to go deep and when to delegate.
• Drive operational excellence: reduce toil, improve deployment practices, and push toward sustainable, low-maintenance systems.
• Represent the customer perspective in service team conversations, ensuring console experiences influence upstream API and product decisions rather than reacting to them.
• A day in the life
• You'll split time between people leadership, technical decisions, and cross-team partnership.
• You'll spend less time in status meetings and more time making judgment calls about what to build, how to validate it, and when to ship.
• About the team

Skills

Degrees

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