Software Development Manager, Amazon Connect Customer (AWS)

Job summary

DESCRIPTION As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations.

Benefits

Qualifications

• We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions.
• Amazon Connect Customer is an AI-powered customer experience solution that enables superior outcomes at a lower cost.
• Diverse Experiences
• Amazon values diverse experiences.
• 2+ years of engineering team management experience
• 5+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• Experience partnering with product or program management teams
• PREFERRED
• Experience in communicating with users, other technical teams, and senior leadership to collect
• describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their

Responsibilities

• You'll drive a culture that values operational excellence, security, customer focus, and continuous improvement.

Skills

Degrees

Industry

Company size