Jobs / Mar***
Site Reliability Engineer (SRE) / Service Availability Manager
Mar*** · Bethesda, MD, United States
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Bethesda, MD, United States96,000-145,000 USD/yearlyHybrid
Remuneration
96,000-145,000 USD/yearly
Location
Bethesda, MD, United States
Visa sponsorship
Sponsors visa
Job summary
Additional Information Job Number26090450 Job CategoryInformation Technology Location7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814 ScheduleFull Time Located Remotely?
Benefits
Bonus Eligible: YEmployee assistance plan, and childcare discounts.Click here to learn more.Marriott HQ is committed to a hybrid work environment that enables associates toBe where you can do your best work, begin your purpose, belong to an amazing glo
Qualifications
- 5+ years of experience in an information technology environment
- 3 years of experience in information technology focused on IT Operations that include troubleshooting complex network, server, storage, and/or application issues.
- 3 years minimum operations experience involving incident, problem, change, and release management that included leading calls and documenting outcomes.
- Undergraduate degree or or equivalent experience/certification.
- Ability to cover shifts in a 24x7x365 environment and on-call
- ITIL Foundations v3+ Certification.
- Demonstrated experience with ITSM suites, e.g., ServiceNow.
- Demonstrated experience with various monitoring, performance, or capacity
- to accomplish goals and ensure work is completed.
- Building Relationships
- Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
- Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Responsibilities
- Poficiency in scripting languages (Python, Shell) and familiarity with automation
Skills
CommunicationLeadershipMedical License
Certifications
ITIL
Degrees
AssociateBachelorDegree
Work schedule
24/7On-callShift
Industry
AutomotiveEducationHealthcareInsurance
Company size
EnterpriseSmb
Contract length
3 years