Site Reliability Engineer

Job summary

Responsible at the advanced level for writing code and the team’s technical requirements gathering. Independently completes work following banking technology standards and contributes to the overall stability and resiliency of banking technology within the Software Development Lifecycle (SDLC).

Qualifications

• gathering.
• Independently completes work following banking technology standards and contributes to the overall stability and resiliency of banking technology within the Software Development Lifecycle (SDLC).
• This role will help establish and mature Site Reliability Engineering practices across critical banking technology services.
• The position will focus on improving reliability, observability, incident response, release safety, disaster recovery readiness, automation, and continuous improvement.
• Primary
• to ensure completeness, accuracy, feasibility, and alignment to resiliency and reliability goals.
• Collaborate, document, and communicate technical implementation details clearly and concisely with business, technical, product, infrastructure, and operational stakeholders.
• Conduct code reviews, providing constructive feedback on code quality, maintainability, security, reliability, and performance improvements.
• Contribute to conversations with business or technical stakeholders and teams regarding application architecture, service design, production readiness, resiliency, and supportability.
• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.
• Identify risk-related issues requiring escalation to management.
• Promote an environment that supports a culture of belonging and reflects the M&T*** brand.

Responsibilities

• Author organized, efficient, and secure source code at an advanced level in a minimum of one programming language, applying appropriate data structures, algorithms, and engineering practices to solve business problems.
• Contribute to the design, implementation, and adoption of Site Reliability Engineering standards, practices, and governance across critical technology services.
• Define, implement, and mature Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) for key customer-facing services.
• Establish consistent SLI calculation methodologies and data sources across observability platforms, logs, metrics, dashboards, synthetic monitoring, and related monitoring
• as assigned.
• Supervisory/Managerial
• No supervisory
• Education and Experience Required
• In lieu of degree, a combined minimum of 7 years’ education and/or relevant work experience, including a minimum of 3 years’ systems analysis and/or application development work experience
• Advanced proficiency in a minimum of one relevant programming language.
• Experience developing, supporting, or operating applications within a formal Software Development Lifecycle.
• Experience with application reliability, production support, observability, monitoring, incident response, or operational stability practices.

Skills

Degrees

Industry

Company size

Contract length