Jobs / Mic***
Site Reliability Engineer II
Mic*** · Redmond, WA, United States
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Redmond, WA, United States102,100-219,200 USD/yearlyRemote
Remuneration
102,100-219,200 USD/yearly
Location
Redmond, WA, United States
Visa sponsorship
Sponsors visa
Job summary
Overview Mic*** is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.
Benefits
And other compensation.Find additionalAnd pay information here:Https://careers.microsoft.com/us/en/us-corporate-payThis position will be open for a minimum of 5 days, with applications accepted oMicrosoft is an equal opportunity employer.If you need assistance with religious accommodations and/or a reasonable accommo
Qualifications
- Required/Minimum
- 4+ years technical experience in software engineering, network engineering, or systems administration
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration
- OR Master's Degree in Computer Science, Information Technology, or related field.
- Ability to meet Mic***, customer and/or government security screening
- are required for this role.
- include, but are not limited to the following specialized security screenings:
- Mic*** Cloud Background Check: This position will be required to pass the Mic*** Cloud background check upon hire/transfer and every two years thereafter.
- Preferred
- 2+ years of operational experience in improving Service Reliability, Availability and Performance.
- 3+ years of experience running large scale cloud services.
- Experience in Logic Apps and authoring Jupyter Notebooks.
Responsibilities
- Collaborating closely with engineering teams on building and enhancing tooling and automation solutions for faster resolution of issues impacting SLO’s and averting incidents altogether when possible.
- Collaborating with the customers to understand their pain points around Supportability and SLO attainment and formulate strategies for addressing recurring issues in a sustainable way.
- Communicate on a technical level and be the single point of contact for interfacing with enterprise customers for handling service escalations and driving the issues to resolution.
- Ability to design and implement any changes to service telemetry for the automation to consume if it is not already available.
- Enhancing customer facing experience by proactive alerting based on utilization, trends, resource health, etc.
- Analyze data and provide operational insights into customer experience to design and product teams, so that we can design features with Supportability in mind.
- Embody our culture and values.
Skills
Communication
Degrees
AssociateBachelorDegreeMaster
Work schedule
On-call
Industry
AutomotiveDefenseEnergyHealthcareManufacturingPublic-sectorRetailTelecom
Company size
EnterpriseStartup