Site Reliability Engineer II

Job summary

Our Purpose Mas*** powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.

Benefits

Qualifications

• BS degree in Computer Science or a related technical field (e.g., Physics, Mathematics) or equivalent practical experience.
• Strong foundation in algorithms, data structures, scripting, software design, and pipeline management.
• Systematic problem-solving approach with excellent communication, ownership, and drive.
• Experience debugging and optimizing code, and automating manual tasks.
• Ability to handle high-pressure situations and make decisions with urgency.
• Proficiency in one or more programming languages: C, C++, Java, Python, Go, Perl, or Ruby.
• Experience working with large-scale distributed systems and troubleshooting them effectively.
• Experience with CI/CD

Responsibilities

• include:
• Ensuring operational excellence in availability, performance, capacity, monitoring, self-healing, and deployment automation.
• Supporting daily operations with a focus on root cause analysis and business impact.
• Driving the “shift-left” approach, engaging early in development to enhance reliability.
• Managing risk and compliance across all environments.
• Standardizing and streamlining traditional support functions.
• Acting as a key communication bridge between internal and external stakeholders.
• Aligning product and customer priorities with operational needs.
• Engage in and improve the entire service lifecycle – from design to deployment and operations.
• Analyze ITSM platform activities and provide feedback to development teams on operational gaps and resiliency issues.
• Provide system design consulting, capacity planning, and launch readiness support.
• Monitor and maintain system availability, latency, and health.

Skills

Degrees

Industry

Company size

Security clearance