Site Reliability Engineer, AI & Agentic Systems

Job summary

Overview: As our SRE charter continues to evolve, this role demands strong hands-on ownership of production reliability and troubleshooting, coupled with advanced capabilities in AI- and agentic-driven automation and performance engineering. The Site Reliability Engineer will play a critical role in ensuring reliability, scalability, performance, and operational excellence of our platforms.

Qualifications

• reliability, scalability, performance)
• Core SRE

Responsibilities

• In this role, you will…
• Reliability Engineering & Production Ownership
• Own end-to-end reliability of large-scale, Azure-hosted production systems, ensuring high availability, fault tolerance, and graceful degradation
• Lead hands-on incident troubleshooting, root cause analysis (RCA), and post-incident reviews with actionable follow-ups
• Define, measure, and enforce Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets aligned with business outcomes
• Drive proactive reliability improvements based on operational insights, failure mode analysis, and capacity planning
• Participate in on-call rotations and take real-time ownership during production incidents
• Platform & Automation Engineering
• Build and operate resilient, scalable services on Microsoft Azure (AKS, App Services, Functions, Event Hubs, etc.)
• Design and maintain comprehensive observability platforms using Prometheus for metrics, Loki for log aggregation, Tempo for distributed tracing, and Grafana for dashboarding and alerting
• Create automation to eliminate manual operational tasks and reduce Mean Time to Recovery (MTTR)
• Implement self-healing mechanisms, automated remediation workflows, and runbook automation

Skills

Certifications

Degrees

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