Jobs / Gen***
ServiceNow Platform Engineer
Gen*** · Tampa, FL, United States
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Tampa, FL, United States141,831-191,889 USD/yearlyOnsite
Remuneration
141,831-191,889 USD/yearly
Location
Tampa, FL, United States
Visa sponsorship
Sponsors visa
Job summary
Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.
Benefits
And wellness packages, 401K with company match, competitive pay and paid time ofCommunity: Award-winning culture of innovation and a military-friendly workplaceAnd our total rewards program.Our Identity Verification ProcessYou are expected to be on camera during virtual interviews.We reserve the right to take your picture to verify your identity and prevent frBy proceeding, you authorize the collection, processing, and use of your biometrAbout Our WorkWe are GDIT.Government, defense and intelligence community.Our 26,000 experts extract the power of technology to create immediate value andWe operate across 50+ countries worldwide, offering leading mission-ready capabi
Qualifications
- and translate them into technical solutions.
- Participate in Scrum process, testing, debugging, and documentation of ServiceNow modules.
- Experience with patching and maintaining ServiceNow system solutions in a Linux environment is a plus.
- Additional
- Years of Experience
- 5 + years of related experience
- may vary based on technical training, certification(s), or degree
- Certification
- ITIL 4 Foundation | PeopleCert - PeopleCert
- Certified System Administrator (CSA) | ServiceNow - ServiceNow
- CompTIA Security+ CE | CompTIA - CompTIA
- Travel Required
Responsibilities
- Lead the design and implementation of integrations with external systems using REST, SOAP, LDAP, SSO, and other protocols.
- ITOM and ITAM Implementation: Configure and support ITOM and ITAM modules, including discovery, service mapping, asset management, and event management.
- Develop and maintain service catalog items to include states, flows, and UI policies.
- Monitor systems stability to prevent service degradation or interruption.
- Conduct risk assessments to identify potential gaps.
- Develop dashboards, KPIs, and reports to provide visibility into portfolio performance, risks, and opportunities.
- Support the configuration of workflows, business rules, UI policies, and client scripts.
- Collaborate with cross-functional teams to gather
- Assist in delivering best practices for Enterprise to include ITIL, and Agile frameworks for delivering IT Services
- Configure application related fields, forms, views, email notifications, acceptance roles and access control
- Customize the core applications such as Incident, Problem, Change, Requests, Service Catalog while applying best practices.
- Support end users to resolve support issues within ServiceNow
Certifications
ITILITIL 4 Foundation
Degrees
AssociateDegree
Travel
Travel
Industry
AutomotiveDefenseEducationEnergyMediaPublic-sector
Company size
EnterpriseSmb
Contract length
5 years
Security clearance
Secret