Jobs / Doc***
Senior Technical Account Manager (EMEA)
Doc*** · England
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EnglandRemote
Remuneration
Not specified
Location
England
Visa sponsorship
Sponsors visa
Job summary
Doc*** has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Doc*** to build, share, and run their applications across our suite of products including Doc*** Desktop, Doc*** Hub, and Doc*** Scout.
Benefits
Freedom & flexibility; fit your work around your lifeDesignated quarterly Whaleness Days plus end of year Whaleness breakHome office setup; we want you comfortable while you work16 weeks of paid Parental leave (after 6 months of employment)Technology stipend equivalent to $100 USD net/monthPTO plan that encourages you to take time to do the things you enjoyTraining stipend for conferences, courses and classesEquity; we are a growing start-up and want all employees to have a share in theDocker SwagMedicalRetirement and holidays vary by countryRemote-first culture, with offices in Seattle and Paris
Qualifications
- Deep, hands-on expertise in containerization, CI/CD, infrastructure-as-code, and the broader cloud-native ecosystem.
- Proven ability to lead and orchestrate technical strategy for multiple, complex accounts, proactively identifying and resolving systemic issues before they become critical.
- Exceptional executive presence and communication
Responsibilities
- Lead the strategic vision for multiple high-value enterprise accounts, driving adoption and expansion by aligning Doc***'s capabilities with their long-term business objectives.
- Act as the voice of the customer for the product and engineering teams, synthesising and prioritising feedback from multiple accounts to directly influence the Doc*** product roadmap.
- Conduct platform health assessments and maturity reviews, delivering best practices across Doc***files, images, CI/CD, registry strategy, and secure software supply chain governance.
- Guide customers on AI-assisted development workflows and operational governance, connecting Doc***'s AI capabilities to their broader platform strategy.
- Architect and execute complex adoption plans that address critical technical and business challenges.
- Lead and facilitate Strategic Business Reviews, presenting a comprehensive view of the customer's technical journey and demonstrating the strategic value and ROI of their partnership with Doc*** to senior leadership.
Skills
CommunicationLeadership
Degrees
Associate
Industry
AutomotiveLogistics
Company size
EnterpriseSmbStartup
Contract length
6 months