Senior Systems Engineer

Job summary

Performs regular administration and conducts standard performance trend analyses and manages server capacity. Performs system configurations and backups independently. Implements monthly, quarterly, or hotfix patches to address security vulnerabilities or bugs across the technical stack.

Qualifications

• Incident Management & Support – Technical Support:
• Proactively monitors the production environment by checking system error logs, monitoring ticket queues, and consulting with other teams involved in maintaining the environments.
• Adheres to team schedule to contribute to ongoing technical support and service objectives.
• Resolves complex, critical customer system issues and implements and documents technical solutions.
• Incident Management & Support – Backups and Disaster Recovery:
• Leverages working knowledge of systems to perform backup, restore, and disaster recovery processes.
• Participates in disaster recovery drills to ensure preparedness and compliance.
• Implements disaster recovery solutions to ensure preparedness and regulatory compliance.
• Communication & Documentation – Technical Communication:
• Communicates technical information to both technical and nontechnical personnel.
• Serves as a technical liaison and provides domain-specific expertise to cross-organization projects, programs, and activities.
• Communication & Documentation – Documentation & Reporting:

Responsibilities

• System Installation & Configuration – Software Administration:
• Monitors and maintains operating systems to ensure effective installation and performance.
• Administers middleware products in environments.
• Supports the deployment, maintenance, and operation of internal applications as needed.
• Performs regular administration and conducts standard performance trend analyses and manages server capacity to ensure service performance meets standards.
• Leverages working knowledge of application monitoring
• as needed)
• Cloud Infrastructure Support:
• Collaborates with DevOps and Site Reliability Engineer (SRE) teams to provide support for large-scale infrastructure.
• Implements continuous integration and continuous deployment (CI/CD) pipelines independently.
• Performs patching and version upgrades independently to support cloud infrastructure.
• Automation:

Skills

Degrees

Work schedule

Industry

Company size

Security clearance