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Senior Software Engineer

Lib*** · Columbus, OH, United States
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Columbus, OH, United States106,000-197,000 USD/yearlyHybrid
Remuneration
106,000-197,000 USD/yearly
Location
Columbus, OH, United States
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Job summary

Description We are seeking a Senior Engineer to lead the technical strategy and operations of our Knowledge Management (KM) ecosystem. This role is responsible for managing our knowledge platform (KC), driving integration with internal systems, and supporting our AI-powered summarization portal (AskKC).

Benefits

Workplace flexibility, professional development opportunities, and a host of oppEach employee plays a role in creating our inclusive culture, which supports eveWe value your hard work, integrity and commitment to make things better, and weThat support your life and well-being.To learn more about our benefit offerings please visit: https://www.libertymutuaLiberty Mutual is an equal opportunity employer.Fair Chance NoticesCaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan Francisco

Qualifications

  • 5+ years of experience in software/platform engineering, with at least 3 years in a senior role
  • Familiarity with Snowflake (in the context of migration/replacement)
  • Working knowledge of AI/ML concepts — particularly RAG, document chunking, vector stores, and LLM-based summarization
  • Experience with Infrastructure as Code (Terraform, CloudFormation)
  • Familiarity with CI/CD pipelines (Jenkins, GitHub Actions)
  • Python or similar scripting for automation
  • Knowledge of KCS (Knowledge-Centered Service) methodology
  • Experience decommissioning or replacing legacy system components
  • Strong experience with AWS services, particularly S3, IAM, and related data/storage services
  • Proven experience designing and managing API integrations (RESTful APIs, API gateways)
  • Demonstrated ability to design source-of-truth / golden copy architectures and lead data platform migrations
  • Demonstrated ability to design new system architectures and lead platform migrations

Responsibilities

  • This role is responsible for managing our knowledge platform (KC), driving integration with internal systems, and supporting our AI-powered summarization portal (AskKC).
  • Platform & Architecture
  • Support the end-to-end technical architecture of the Knowledge Management platform ecosystem (KC and AskKC)
  • Define and drive the technical roadmap for platform modernization and scalability
  • Integration & APIs
  • Design and manage API integrations that deliver contextual knowledge to internal systems
  • Ensure reliable, secure, and well-documented integration patterns across platforms
  • Partner with internal engineering teams to enable seamless knowledge delivery
  • AI/ML Collaboration
  • Serve as the technical bridge between the Knowledge Management team and the Data Science team on AskKC (AI-powered article search summarization)
  • Maintain a working understanding of RAG, document chunking, embeddings, and summarization pipelines to support and unblock the data science team
  • You are not expected to build ML models, but you must understand the architecture end-to-end.

Skills

Communication

Certifications

GitHub ActionsITIL

Degrees

AssociateDegree

Industry

AutomotiveEducationEnergyPublic-sector

Company size

Smb

Contract length

6 months