Senior Manager, Systems Software Engineering

Job summary

We are seeking a Senior Manager, Systems Software Engineering to lead the strategy, delivery, and operational excellence of enterprise device-management systems and services.

Qualifications

• integrations, and service performance for endpoint, procurement, MDM, and printing partners.
• Oversee procurement and mobile/device-management (MDM) processes, including asset enrollment, provisioning, inventory accuracy, replacement cycles, and support handoffs.
• Develop sustainable device recycling and disposition programs, ensuring secure data wiping, chain-of-custody controls, regulatory compliance, and reporting.
• Lead the architecture and operation of enterprise printing services, including secure print policies, printer fleet management, access controls, monitoring, and vendor coordination.
• Establish metrics, dashboards, and operational reviews for service health, policy compliance, device lifecycle cost, certification throughput, and user experience.
• Drive automation and self-service capabilities to reduce manual work, improve auditability, and accelerate employee access to approved devices and services.
• Manage priorities, budgets, risks, and roadmaps across multiple concurrent systems and stakeholder groups.
• 8+ years of experience in systems software engineering, endpoint engineering, IT engineering, or a related discipline.
• 3+ years of people-management or technical-leadership experience.
• Experience with enterprise device management platforms such as Microsoft Intune, Jamf, Workspace ONE, Kandji, or similar
• and enterprise printing environments.
• Strong program-management, communication, and stakeholder-management

Responsibilities

• Lead and mentor a team of systems software engineers responsible for enterprise endpoint and device-management platforms.
• Define and maintain scalable device policies across laptops, mobile devices, peripherals, and shared equipment, balancing security, usability, and compliance.
• Own the device certification process for new hardware, operating systems, applications, and accessories; establish testing standards, approval criteria, and release readiness.
• Design and improve automated approval workflows for device requests, exceptions, software access, procurement, and lifecycle changes.
• Partner with IT, Security, Finance, Legal, Procurement, and business stakeholders to translate operational needs into reliable technical solutions.
• Manage vendor relationships, technical evaluations, contract
• Planning & Execution:
• Creates and owns the execution plan for the team's work and multiple projects or initiatives, monitoring timelines and budgets when applicable to ensure projects are completed on time and in adherence with

Skills

Degrees

Industry

Company size