Jobs / Mon***
Senior Machine Learning Scientist, Customer Operations
Mon*** · Cardiff
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CardiffRemote
Remuneration
Not specified
Location
Cardiff
Visa sponsorship
Sponsors visa
Job summary
<div class="content-intro"><p><strong><em>🚀 We’re on a mission to make money work for everyone.</em></strong></p> <p>We’re waving goodbye to the complicated and confusing ways of traditional banking.</p> <p>After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as <a href="https://Mon***.
Benefits
P>After starting as a prepaid card, our product offering has grown a lot in theA> ✨</strong></p>P> </p>H2><strong>About our Machine Learning Operations team:</strong></h2>As part of Operations you’ll be at the forefront of our mission to provide unparH2><strong>What you’ll be working on:</strong></h2>P><br>We’ll be expecting you to leverage your deep experience of developing andLi>Understand customers’ problems and support needs based on a variety of inputsLi>Automate the resolution of customers’ support needs through autonomous agentsLi>Aid customer support in decision-making and pattern detection.</li>H2><strong>You should apply if:</strong></h2>P>What we’re doing here at Monzo excites you!</p>
Skills
Customer Service
Degrees
Associate
Industry
AutomotiveBankingEducationMedia
Company size
Smb
Contract length
10 years