Senior IT Manager - AI Innovation & Engineering

Job summary

Job Posting: Since 1953, Fer*** has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable.

Benefits

Qualifications

• This role oversees multiple AI engineering and innovation squads, driving the successful delivery of solutions that transform business operations, enhance customer experiences, and accelerate enterprise innovation.
• Bachelor’s degree in information technology, computer science or related field, or equivalent experience preferred.
• Knowledge of Fer***'s business and application data domains, and how they integrate with core enterprise and third-party systems, is a plus.
• Must have a hands-on software programming background in Java and/or Python, with Software Architecture and Engineering experience building services (MSA, SOA, Integrations); architect-level experience strongly preferred.
• Must have experience in DevSecOps, CI/CD, pipeline development.
• Must have hands-on experience building and leading engineering squads on Google Cloud Platform (GCP).
• Must have experience creating operational dashboards, telemetry configurations and alerting templates for end-to-end flow of data services using APM and Data Logging solutions such as AppDynamics, DataDog etc.
• Solid understanding and experience implementing software design patterns and modern standards.
• Must be a hands-on technical leader able to work alongside and guide multi-functional squads of software engineers, software architects, data scientists, and software quality engineers as needed.
• Demonstrates strong competence, initiative, and self-drive across multiple squads.
• Proactively develops technical and cultural direction.
• Sets a tone of responsibility that other leaders follow.

Responsibilities

• You will build a career that you are proud of, at a company you can believe in.
• Lead and develop several AI engineering and innovation groups, encouraging a culture of collaboration, accountability, and continuous improvement.
• Partner with business and technology leaders to define AI priorities, roadmaps, and delivery plans aligned with strategic objectives.
• Drive the design, development, and deployment of scalable AI-powered products and solutions on Google Cloud Platform (GCP).
• Provide technical leadership and guidance across solution architecture, engineering practices, code quality, testing, security, and performance.
• Build, coach, and retain high-performing teams through effective hiring, mentoring, and career development.
• Oversee delivery of AI initiatives from concept through production, ensuring quality, reliability, and business value.
• Collaborate with Product, Data Science, Platform Engineering, and Architecture teams to deliver innovative solutions that meet business needs.
• Manage budgets, vendor partnerships, project plans, and team capacity to ensure successful execution of critical initiatives.
• Drive continuous improvement of Agile delivery practices, engineering standards, and software development processes.
• Monitor operational performance, address risks and dependencies, and ensure ongoing support and scalability of AI solutions.
• Build strong relationships with business customers across the organization and communicate progress, outcomes, and strategic recommendations.

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