Senior Implementation Success Partner- Surgical Growth

Job summary

On this journey for over 12 years, Qve*** is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.

Benefits

Qualifications

• and needs are met.
• Leverage deep functional periop expertise to create and sustain buy-in from core users, executives, and surgeons around workflows and tool adoption.
• Anticipate risks before they materialize, design proactive mitigation strategies, and advise internal and external leaders on resolution paths.
• Demonstrate fluency across Qve*** dashboards and reporting
• and technical capabilities needed for an enterprise-wide SaaS implementation.
• 8+ years of professional experience working at a top healthcare consulting firm, digital health company, or health system.
• 8+ years of experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion.
• Demonstrated experience leading large, complex implementations with executive
• engagement.
• Proven track record collaborating with Sales or pre-sales teams to scope, validate, and hand off enterprise deployments.
• Knowledge of perioperative metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons.
• Fluency with Epic, Cerner, or comparable EHR environments, able to speak credibly to EHR architecture, integrations, and workflow implications without relying on technical SMEs.

Responsibilities

• At Qve***, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients.
• Partner with Sales prior to delivery handoff to shape scope, validate feasibility, and set clear delivery expectations for enterprise perioperative engagements.
• Define and manage the timeline for enterprise-wide deployment of the Qve*** Periop Solution across multiple service lines and facilities.
• Lead large, complex perioperative implementations involving multiple service lines, surgeon groups, and executive stakeholders.
• Serve as a strategic advisor to perioperative leadership and the C-suite, facilitating executive-level discussions and guiding client decision-making on scope, risk, and operational strategy.
• Build and manage relationships at every level of client organizations, with a particular focus on influencing executive and senior operational stakeholders.
• Collaborate with Data Engineers, Product Specialists, and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value.
• Partner with operational and technical client teams to ensure periop implementation

Skills

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