Senior Digital Officer

Job summary

Senior Digital Officer - Salary - Grade 7- £43680 - £48003pa Are you someone with an keen interest in improving online customer journeys? We want someone to join the Customer Experience Team as we move onto the next phase of creating excellent digital service delivery for residents across the council.

Benefits

Qualifications

• We want someone to join the Customer Experience Team as we move onto the next phase of creating excellent digital service delivery for residents across the council.
• and translating them into end-to-end user journeys as well as being 'hands on' in terms of content uploading and maintaining.
• You'll also be helping customers by monitoring feedback and assisting with online account or form related issues.
• This is a challenging and rewarding environment to work in as we go through the varied requests and customer needs so we're looking not only for a display of technical

Responsibilities

• for safeguarding and promoting the welfare of children, young people and vulnerable adults.
• If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
• Please ensure you have the right to work in the UK.
• Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
• We practice anonymised recruitment.
• Please ensure that you remove all personal information from any documents that you upload.

Degrees