Senior Customer Support Engineer

Job summary

<div class="content-intro"><h2>About ver***:</h2> <p><span data-sheets-root="1">ver*** is the agentic infrastructure company. We free people and agents to ship what’s next.</span></p> <p><span data-sheets-root="1">For more than a decade, ver*** has shaped how the web is built. As the team behind Next.

Qualifications

• As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.</span></p>

Responsibilities

• div><br>If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday.
• strong></div>
• li>Solve interesting, technically complex cases for ver*** customers.</li>
• li>Troubleshoot issues alongside Engineering; identify and drive fixes and mitigations.</li>
• li>Partner with Product, Solutions, and Customer Success to provide guidance internally and externally.</li>
• li>Develop and improve internal

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