Senior Cloud Site Reliability Engineer

Job summary

Enterprise AI is moving from pilots to production, and the constraint is no longer the model — it's the data. Agents are only as good as what they can sense, trust, and act on in the moment, and real-time, event-driven data is becoming the foundation every serious AI system runs on. Sol*** is the leading platform for the enterprise AI era.

Qualifications

• So, the next time you drive a car, order furniture online, fly in a plane, check your bank balance on your phone, your positive experience could be a direct result of our technology—and your hard work!
• best align with the role, we use artificial intelligence (AI)

Responsibilities

• Ensuring that the Sol*** Cloud Services are healthy and reliable, and that SLAs are being met
• Design and implement our infrastructure tooling, observability, and automation
• Contribute to making the production operations more efficient, less error-prone, etc.
• Expert-level knowledge in handling production Incidents in production-grade multi-cloud environments according to industry-standard Incident management process
• Process handling service requests and provisioning by the customers.
• Proven ability to manage customer escalations and drive resolution in mission-critical, high-impact production environments
• Work directly with customers to identify, troubleshoot, and resolve operational issues.
• Expert debugging knowledge in Linux and Kubernetes to detect operational issues.
• Be on-call rotation and provide 24x7 off-hours support
• Ideally, You Will Be:
• Highly technical, excited by technology, and eager to stay up to date in a rapidly evolving environment.
• Expert-level knowledge in Cloud Networking Solutions

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