Product Manager

Job summary

DETAILS REFERENCE NUMBER 471163 SALARY £58,541 - £64,624 External applicants will join on the pay band minimum. A Civil Service Pension with an employer contribution of 28.

Benefits

Qualifications

• while also driving modernisation and improvement.
• HMRC is made up of Customer Groups which are working independently towards one common goal.
• Our role sits within HMRC’s Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for a broad range of technical and operational issues.
• Our digital delivery centres are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities.
• JOB DESCRIPTION
• A Product Manager is responsible for ensuring that a product is of high quality and delivers value.
• They manage their products through various phases of the product lifecycle, from discovery, development and build, to live running.
• They balance the goals of the organisation with the needs of end users, and the
• page of your application form to tell us what changes or help you might need further on in the recruitment process.
• For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
• Technical Support
• If you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available.

Responsibilities

• The team is a specialist product and service group within HMRC’s Chief Digital Product Office (CDPO), responsible for supporting a diverse portfolio of tax regimes that underpin key areas of UK revenue collection.
• environmental levies, insurance premium taxes, transport related, and specialist taxes.
• These services are often complex, highly regulated, and operationally critical, supporting both customer compliance and HMRC’s assurance activities.
• The team brings together product, service, delivery, and business analysis capabilities to manage the end to end lifecycle of these services, ensuring they are stable, secure, and aligned to policy and legislative
• User Insight Integration: Work with performance analysts and user researchers to gather customer insights on products for iteration and improvement.
• Develop and maintain the roadmap prioritise the order in which high level features and functionality is built and released, based on what is most valuable to build first, and communicate this through road mapping.
• Get buy in for the roadmap from key stakeholders and maintain the roadmap, prioritising and adding enhancements to the product over time to continually improve the product.
• Develop and maintain the backlog: Identify the team tasks (“user stories”) to build the functionality on the roadmap and create a backlog of user stories.
• Implement the relevant processes such as sprint planning or Kanban, so the team is regularly working through the backlog to build and release features and maintain the backlog to a high-quality standard.
• They should be able to identify improvements and iterations based on feedback to make products more successful.
• Option Evaluation: Collaborate with area leads to assess development options for products or services, including high-level financial implications.
• Community Engagement: Actively participate in the product management community of practice through initiatives, sessions, talks, or activities that help other product managers.

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