Principal Systems Engineer

Job summary

Drives regular administration and conducts moderately complex performance trend analyses and manages server capacity. Optimizes system configurations and backups independently. Coordinates the implementation of monthly, quarterly, or hotfix patches to address security vulnerabilities or bugs.

Qualifications

• Incident Management & Support – Technical Support:
• Maintains the production environment by reviewing system error logs and ticket queues, and consulting with other teams involved in maintaining the environments.
• Adheres to team schedule to drive ongoing technical support and service objectives.
• Advises team on and resolves complex, critical customer system issues and implements and documents technical solutions.
• Incident Management & Support – Backups and Disaster Recovery:
• Leverages deep knowledge of systems to perform and support team in backup, restore, and disaster recovery processes.
• Plans and participates in disaster recovery drills to ensure preparedness and compliance.
• Implements disaster recovery solutions to ensure preparedness and regulatory compliance.
• Communication & Documentation – Technical Communication:
• Communicates complex technical information to both technical and nontechnical personnel including management.
• Facilitates training programs to educate personnel.
• Serves as a technical liaison and provides domain-specific expertise to cross-organization projects, programs, and activities.

Responsibilities

• System Installation & Configuration – Software Administration:
• Monitors and provides support for junior team members to maintain operating systems to ensure optimal installation and performance.
• Coordinates the administration of middleware products in environments.
• Drives the deployment, maintenance, and operation of internal applications as needed.
• Drives regular administration and conducts moderately complex performance trend analyses and manages server capacity to ensure service performance meets and exceeds standards.
• Applies deep knowledge of application monitoring
• as needed)
• Cloud Infrastructure Support:
• Collaborates with DevOps and Site Reliability Engineer (SRE) teams to help manage large-scale infrastructure.
• Implements continuous integration and continuous deployment (CI/CD) pipelines.
• Drives patching and version upgrades to support cloud infrastructure.
• Automation:

Skills

Degrees

Work schedule

Industry

Company size

Security clearance