Jobs / One***
Principal Software Engineer - Enterprise Customer
One*** · Atlanta, GA, United States
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Atlanta, GA, United States196,500-294,750 USD/yearlyRemote
Remuneration
196,500-294,750 USD/yearly
Location
Atlanta, GA, United States
Visa sponsorship
Sponsors visa
Job summary
STRENGTH IN TRUST One***'s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016.
Benefits
As an employee at OneTrust, you will be part of the OneTeam.That means you'll receive support physically, mentally, and emotionally so thatSpecificDiffer by country.For more information, talk to your recruiter or visit onetrust.com/careers.RESOURCESCheck out the following to learn more about OneTrust and its people:OneTrust Careers on YouTubeLifeatOneTrust on InstagramYOUR DATAYou have the right to have your personal data updated or removed.You also have the right to have a copy of the information OneTrust holds about y
Qualifications
- and prioritized backlog items for Product Management and Engineering.
- Guide customers through best practices for scalability, reliability, cost efficiency, and observability when using our platform.
- Mentor Support and Customer Success teams on technical topics so they can handle a broader range of issues independently.
- Create high-quality technical assets: runbooks, knowledge base articles, reference architectures, sample code, and internal playbooks.
- Participate in incident postmortems and drive improvements to product, tooling, and processes that reduce recurrence.
- Provide structured, data-driven feedback to Product Management on roadmap, usability, and technical gaps surfaced through customer engagements.
- YOU EXPERIENCE INCLUDES
- 12+ years of hands-on engineering experience, with at least 3 years in a customer-facing role (e.g., Solutions Engineer, Customer/Field Engineer, Technical Account Manager, or similar)
- Distributed datastores or warehouses (e.g., Cosmos DB, BigQuery, Snowflake, Databricks, Cassandra, MongoDB, similar)
- Large-scale data processing frameworks (e.g., Spark, Flink, Kafka, streaming pipelines)
- High-throughput, low-latency APIs and services in a cloud environment
- Proven track record of troubleshooting complex production issues across multiple layers (application, data, infrastructure, network)
Responsibilities
- YOU WILL
Skills
Communication
Degrees
Associate
Work schedule
On-callRotationShift
Industry
AutomotiveBankingEnergyHealthcareLogisticsMediaSaas
Company size
EnterpriseSmb
Contract length
3 years