Principal Site Reliability Engineer

Job summary

Designs and architects infrastructure and service to ensure reliability and functionality. Forecasts demands and responds to capacity needs. Collaborates with software development teams to develop reliable and scalable infrastructures.

Benefits

Qualifications

• Proactively identifies opportunities for prototyping and drives prototyping initiatives (e.g., testing new applications or infrastructures, assisting in onboarding) to explore novel approaches.
• Incident and Service Lifecycle Management:
• Exercises judgment when performing data collection, triage, technical analysis, and redirection to maintain and optimize operations and infrastructure reliability.
• Takes proactive steps to monitor services, maintain up-to-date knowledge of their performance, and document their condition.
• Leverages advanced knowledge to perform incident response, root cause analyses, and/or maintenance on assigned services (e.g., software installs, version upgrades, security updates, backup and recovery).
• Provides comprehensive health and performance reporting and takes appropriate actions based on trends in data.
• May perform provisioning to support infrastructure, applications, and services.
• May experiment with new approaches for and performs decommissioning (e.g., shutting down servers, removing data from databases) to remove objects that are no longer needed.
• Automation:
• Identifies and recommends opportunities for automation and assesses potential
• of services and technology with customers and immediate and related teams.
• Proactively anticipates and articulates the potential impact of infrastructure, feature, and tool changes, considering their impact across team operations.

Responsibilities

• Capacity Ingestion and Management:
• Designs and architects infrastructure and/or service according to terms for reliability and functionality.
• Forecasts demands for infrastructure and responds to capacity needs, ensuring systems have sufficient resources to handle current and future workloads and identifying resource gaps.
• Collaborates with the software development team to develop infrastructures, ensuring features are reliable and scalable according to deployment
• Planning & Execution:
• Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to

Skills

Degrees

Work schedule

Industry

Company size