Pharmacy Technician (Call Center)

Job summary

McK*** is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

Benefits

Qualifications

• Typically requires 3+ years of related experience
• Experience in retail pharmacy, healthcare customer service, and/or healthcare call center environments
• Ability to communicate professionally and empathetically with members and colleagues
• Demonstrated ability to multi-task, problem-solve, and manage deadlines
• Proven ability to handle confidential information in a regulated environment
• Comfort navigating computer systems and multiple applications
• Working knowledge of Microsoft Outlook and Excel (or willingness to learn)
• PTCB Certified Pharmacy Technician or ability to obtain certification within 6 months of hire
• Why Join Rx Savings Solutions (McK***):
• Mission-driven work that directly helps people afford their medications
• No weekend shifts and predictable weekday schedule
• Competitive

Responsibilities

• In this role, you will use your pharmacy and customer service expertise to help members understand prescription options, reduce out-of-pocket costs, and navigate the pharmacy landscape.
• What You'll do:
• as assigned by management

Skills

Degrees

Work schedule

Industry

Contract length

Security clearance