Jobs / Nat***
Patient Coordinator
Nat*** · United States
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United States61,600-77,000 USD/yearlyOnsite
Remuneration
61,600-77,000 USD/yearly
Location
United States
Visa sponsorship
Sponsors visa
Job summary
POSITION SUMMARY: The role of Patient Coordinator will be central to the success of the Prospera product line. This position will be focused on growing the relationship between Nat*** and its patients to ensure timely management of testing.
Benefits
CompetitiveEmployeeInclude comprehensive medical, dental, vision, life and disability plans for eliAdditionally, Natera employees and their immediate families receive free testingInclude pregnancy and baby bonding leave, 401kCommuterAnd much more.We also offer a generous employee referral program!For more information, visit www.natera.com.Natera is proud to be an Equal Opportunity Employer.Inclusive collaborationOur employees, our community and our patients, and is critical to our mission of
Qualifications
- Minimum of 2 years of Call Center experience in an inbound and outbound capacity.
- Minimum of 2 years of sales experience
- Background in medical or biological sciences preferred
- KNOWLEDGE,
Responsibilities
- include collaborating with Nurse Coordinators to increase revenue and drive market development through direct sales by being the key contact for patient needs.
- The Patient Coordinator will accomplish this by being the patient advocate within Nat***.
- PRIMARY
- Work with assigned Nurse Coordinator to maintain & support existing customers.
- Assess the needs of patients with a focus on customer support, coordination of logistics, and problem solving.
- Maintain and support a service-oriented relationship with patients
- Ensure all data and analysis requests from different parts of the organization are addressed in a timely manner.
- Help manage our business system
- as assigned.
- This role works with PHI on a regular basis both in paper and electronic form and have access to various
Skills
CommunicationExcelSalesforce
Degrees
Associate
Industry
LogisticsMedia
Company size
Smb
Contract length
2 years