NPI EPS Support Specialist

Job summary

Job Description Must Have Technical/Functional Skills - Submit Apple account access requests for external vendors according to EPS directions, utilizing Apple’s internal systems. - Reset external vendor passwords upon request from EPS to maintain secure and timely access.

Qualifications

• Must Have Technical/Functional

Responsibilities

• Acknowledge and review incoming shipment emails and accompanying documentation for accuracy and completeness.
• Coordinate directly with shippers to resolve any discrepancies or errors in shipment details.
• Import shipment records into Apple’s systems and ensure proper transfer to unit recipients, following established processes for different shipment types and locations.
• Track shipments daily, working closely with Designated Responsible Individuals (DRIs) to address issues and unblock delayed shipments.
• Generic Managerial

Skills

Work schedule

Company size