Network Operations Specialist - 2nd Shift

Job summary

About the Role: The NOC Specialist is responsible for monitoring critical technology services, coordinating incident response, analyzing operational data, and supporting service restoration to maintain business continuity.

Qualifications

• The ideal candidate has experience working in a large enterprise environment and an interest in using automation, scripting, and DevOps practices to improve operational efficiency, monitoring, and incident response.
• Two to four years of relevant experience in network operations, infrastructure support, systems administration, application support, or a related technical field.
• Experience with incident management, event management, technical troubleshooting, or service restoration.
• Experience creating and maintaining technical documentation, operational procedures, and incident response plans.
• Foundational experience troubleshooting network, server, application, or infrastructure-related issues.
• Experience working in a large enterprise environment or supporting large-scale technology projects.
• Experience using PowerShell, Python, Bash, or another scripting or programming language.
• Experience automating repetitive operational, monitoring, or incident-response tasks.
• Familiarity with DevOps, Site Reliability Engineering, infrastructure-as-code, or continuous integration and continuous delivery practices.
• Experience using source-control platforms such as Git, GitHub, GitLab, or Azure DevOps.
• Experience with monitoring and observability platforms such as Datadog, SolarWinds, Splunk, Dynatrace, New Relic, or similar

Responsibilities

• The NOC Specialist is responsible for monitoring critical technology services, coordinating incident response, analyzing operational data, and supporting service restoration to maintain business continuity.

Skills

Degrees

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