ND SPA Band 4 administrator

Job summary

CNWL's Single Point of Access (ND) provides centralised access to information, advice, and triage of referrals into CNWL’s ND services within CNWL. All have access to the SPA via a referral portal. GPs and other potential referrers are able to contact a team of clinical staff to discuss potential referrals.

Benefits

Qualifications

• Central and North West London NHS Trust is committed to providing safe, effective services and providing patients and their carers and families with a positive experience.
• To act as a first point of contact for the ND SPA, recording on the Trust clinical system, SystmOne the patient details an dother information as required, and next appropriate action.
• To have a full working knowledge of the relevant IT systems and applications used.
• Equally we will ensure you have all the training and support you need.

Responsibilities

• You will work in a newly establishing team with the opportunity to make your mark.
• sending appointments, data quality and capture using appropriate systems, audio typing, filing, taking messages, dealing with queries over the telephone and face to face, photocopying.
• Provide cover as and when necessary for the ND SPA co- ordinator.
• following Caldicott guidelines and that documentation contained therein is correct, of a high quality of standard and is maintained at all times.
• To undertake relevant administration
• associated with referrals and bookings management as required and when necessary.
• To liaise with relevant service regarding bookings and referrals within appropriate timescales.
• Please see full job description for further details

Degrees

Work schedule

Industry

Contract length