Microsoft 365 (M365) Administrator (Onsite)

Job summary

Overview: Must be a US Citizen 1 year contract position with full benefits Customer and contract specific training will be required and provided. Location - Pasadena, CA (Onsite) Offer contingent on ability to successfully pass a background check and drug screen LCAT - Enterprise Applications Software Engineer III The US base salary range for this full-time position is $50-75/hr.

Benefits

Qualifications

• objectives, deliverables, and specifications on a project-by-project basis in collaboration with developers, stakeholders, and customers.
• Assist with project plans, including scoping, scheduling, and implementation.
• Support for issues escalated from help desks and self-help knowledge base articles.
• Provide on call support for resolution of after-hours issues as needed.
• Serve as a Liaison with service providers, operations, and customers to assist in resolving and communicating issues.
• Lead tasks for the implementation of new solutions, improvements to existing solutions, and general maintenance.
• Support other
• Required

Responsibilities

• Seeking a Microsoft 365 (M365) Administrator that will support the M365 service team within JPL’s Collaboration & Engineering Platform Development group.
• The M365 Administrator will support the enterprise M365 environment, including Teams, SharePoint Online, Copilot, Exchange Online, storage management, and backups.
• The M365 Administrator will:
• Provide periodic reporting on the environment as well as assist in the management of the NASA Authorization to Operate (ATO).
• The M365 Administrator will receive work instructions from line management, leads, and sponsors.
• Support customers with all service related issues.
• Manage M365 service and site provisioning, support, and reporting.
• Report on trends, growth, and providing recommendations for growth management.
• Manage license count and distribution of advanced licenses.
• Assist in the implementation and documentation of cybersecurity policies and processes.
• Develop operational procedures and provide training to support personnel.
• Analyze and assess existing business systems and procedures.

Skills

Degrees

Work schedule

Company size

Contract length