Jobs / JPM***
Manager of Software Engineering - ServiceNow
JPM*** · San Francisco, CA, United States
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San Francisco, CA, United States152,000-215,000 USD/yearlyOnsite
Remuneration
152,000-215,000 USD/yearly
Location
San Francisco, CA, United States
Visa sponsorship
Sponsors visa
Job summary
JOB DESCRIPTION This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions As a Manager of Software Engineering at JPM*** within Infrastructure Platforms – Digital Workflows, you lead and develop engineers delivering secure, resilient ServiceNow capabilities.
Benefits
And programs to meet employee needs, based on eligibility.Additional details about total compensation andWill be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bringWe are an equal opportunity employer and place a high value on diversity and incVisit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co.Is an Equal Opportunity Employer, including Disability/VeteransABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from
Qualifications
- capabilities, and
Responsibilities
- Lead, coach, and develop software engineers; set clear expectations for ownership, quality, and inclusive collaboration.
- Manage day-to-day execution: prioritization, sprint planning, dependency tracking, and delivery commitments.
- Translate product outcomes into delivery plans (scope, sequencing, resourcing, milestones, risks) and manage trade-offs.
- Ensure engineering practices meet security, resiliency, compliance, and operational standards throughout the SDLC.
- Establish and enforce quality mechanisms (code review standards, testing expectations, definition of done).
- Drive platform engineering discipline for ServiceNow (configuration vs customization, upgrade-safe patterns, reuse).
- Partner with product, architecture, risk/control, and operations stakeholders to align priorities and resolve escalations.
- Lead adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation, with clear human validation expectations and secure handling of inputs/outputs.
- Build operational excellence: incident learnings, root-cause management, reduction of recurring issues, and improved runbooks/on-call readiness.
- Manage hiring, onboarding, and performance management to build a high-performing team and healthy talent pipeline.
- Use delivery/quality metrics (predictability, throughput, defects, stability) to drive continuous improvement across teams.
- Required
Skills
CommunicationLeadership
Degrees
Associate
Work schedule
On-call
Industry
AutomotiveBankingHealthcareInsurancePublic-sector
Company size
EnterpriseSmb
Contract length
00 years