Manager III, Software Dev, Agentic WorkSpaces

Job summary

DESCRIPTION As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations.

Benefits

Qualifications

• We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions.
• You are customer-obsessed, technically deep, and energized by building high-performing teams.
• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi tier web services experience
• 3+ years of Software Engineer, Software Developer, or related occupational experience
• Experience partnering with product or program management teams
• PREFERRED
• Experience in communicating with users, other technical teams, and senior leadership to collect
• describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their
• and location.

Responsibilities

• You will lead a team of builders responsible for designing, building, and operating services that power Agentic WorkSpaces for different personas.
• You will define the technical direction for your team, drive architectural decisions that balance innovation with operational rigor, and ensure your services meet the highest bar for availability, latency, and security.
• Partner with Amazon Bedrock, Amazon Q teams, and peer organizations to ensure the WorkSpaces agentic architecture leverages and contributes to shared AWS agentic infrastructure.
• Work effectively with other teams to accomplish goals, earning trust by driving discussions that result in impactful decisions for the business and architecture.
• Operational ownership of low-latency, high-availability services used by over one million WorkSpaces users globally.
• Ensure your team's services meet stringent SLAs across multiple production regions and OS variants, with autonomous troubleshooting and proactive issue resolution before customers are impacted.
• Recruiting, hiring, mentoring, coaching, retaining, and performance management for a best-in-class engineering team.
• Build a team of builders who are technically excellent, customer-obsessed, and capable of delivering complex distributed systems in the identity, AI, and desktop platform space.
• Communicating development, quality, operations, and system performance to senior leadership.
• Establish metrics, mechanisms, and reporting cadences that give leadership confidence in delivery health, from weekly execution reviews to S-Team goal reporting.
• Ownership and continuous improvement of all operational metrics and automation

Skills

Degrees

Industry

Company size