Jobs / Met***
Lead Solutions Engineer - Customer Platforms
Met*** · Clarks Summit, PA, United States
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Clarks Summit, PA, United States120,000-170,000 USD/yearlyHybrid
Remuneration
120,000-170,000 USD/yearly
Location
Clarks Summit, PA, United States
Visa sponsorship
Sponsors visa
Job summary
When you join Met***’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes.
Benefits
Are subject to the applicable plan terms.We OfferOur U.Address holistic well-being with programs for physical and mental health, financAbout MetLifeAnd asset management to individual and institutional customers.With operations in more than 40 markets, we hold leading positions in the UnitedOur purpose is simple - to help our colleagues, customers, communities, and theAt MetLife, it’s [1] #AllTogetherPossible.Join us!MetLife is an Equal Opportunity Employer.If you need an accommodation due to a disability, please email us at accommodati
Qualifications
- You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes.
- through production support, ensuring scalable, reliable, and high-performing solutions
- Design and build integrations (APIs, workflows, orchestration) enabling seamless customer interaction experiences across voice and digital channels
- Leverage GitHub Enterprise and modern engineering practices to support CI/CD, code quality, collaboration, and automation
- Design and implement AI-enabled capabilities within Salesforce and Genesys, including virtual assistants, copilots, and agentic interaction patterns
- Mentor engineers and collaborate across teams, while clearly communicating technical designs and tradeoffs to both technical and business stakeholders
- 10+ years of overall experience with strong communication and presentation
Skills
CommunicationSalesforce
Degrees
AssociateDegree
Work schedule
Night
Industry
AutomotiveBankingEnergyHealthcareInsurancePublic-sectorSaas
Company size
EnterpriseSmb