Jobs / Epi***
Infrastructure Support Specialist | Retail
Epi*** · United States · Remote
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United States55,000-89,000 USD/yearlyRemote
Remuneration
55,000-89,000 USD/yearly
Location
United States · Remote
Eastern Daylight Time (UTC-4)
Visa sponsorship
Sponsors visa
Job summary
Step into your future as a Hardware Support Specialist! You will provide remote technical support and troubleshooting for customer hardware, peripheral, and network environments within automotive and retail operations.
Benefits
Health and Wellness: Comprehensive health and wellnessDesigned to support your overall well-being.Career Development: Free LinkedIn Learning licenses for everyone, along with ourInclusive Workplace: Collaborate with a diverse team in an inclusive, global worWork-Life Balance: Policies built on mutual trust and support, encouraging timeGlobal Mobility: Comprehensive support for international relocations and permaneEqual Opportunities and Accommodations StatementWe are an equal-opportunity employer.Range:Minimum: $55,000 USD Maximum: $89,000 USDActual compensation will vary based on experience,
Qualifications
- Perform time-and-materials services and ensure accurate documentation and billing for work not covered under standard support agreements.
- Identify opportunities for additional support services, upgrades, or hardware-related consulting when appropriate.
- Perform other
- strong written and verbal communication
- and market factors relevant to the position.
- Recruiter:
- Mouy Bun
Responsibilities
- You will provide remote technical support and troubleshooting for customer hardware, peripheral, and network environments within automotive and retail operations.
- You will deliver responsive, professional support by diagnosing and resolving hardware, software, and connectivity issues across customer locations and hosted datacenter environments.
- as assigned.
- What you will likely bring:
- Minimum of two years’ experience in customer-facing technical support, hardware support, or infrastructure support roles, preferably in retail or automotive technology environments.
- Working knowledge of Windows operating systems, Linux fundamentals, and basic client/server
Skills
CommunicationCustomer Service
Degrees
Associate
Industry
AutomotiveEducationLogisticsRetailTelecom
Company size
Smb
Relocation
Yes