IAM-SME (Identity & Access Management)

Job summary

Position: IAM-SME (Identity & Access Management) Location: USA (Remote) Experience: 12+ Years Work type: C2C Visa Type: H1B, GC and US Citizen Job Summary PET*** is seeking an experienced IAM SME with expertise in Microsoft Extra ID (Azure AD) to manage SSO, MFA, and Conditional Access, and provide L3 support.

Qualifications

• Experience: 12+ Years
• PET*** is seeking an experienced IAM SME with expertise in Microsoft Extra ID (Azure AD) to manage SSO, MFA, and Conditional Access, and provide L3 support.

Responsibilities

• Act as an IAM & SSO Subject Matter Expert (SME), supporting engineering and BAU operations within defined SLAs/OLAs.
• Provide L3 operational support for Microsoft Entra ID (Azure AD) services, including troubleshooting complex issues.
• Manage and support SSO, MFA, Conditional Access, federation, and provisioning services.
• Lead SSO onboarding and integrations for SaaS, custom, and on-prem applications.
• Implement integrations using SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM.
• Own incident management, including P1/P2 escalations, Root Cause Analysis (RCA), and timely resolution within SLA.
• Support change management activities related to IAM policies, application integrations, and platform enhancements.
• Implement and manage identity governance controls, including PIM, Access Reviews, RBAC, and ABAC.
• Collaborate with cross-functional teams to ensure secure and efficient identity lifecycle management.
• Required

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