Engineering Manager, Document Management

Job summary

Overview: Job Purpose Int***’s (ICE) technology teams design, build and operate digital networks that connect global markets to opportunity. The Document Management Engineering team owns the platforms and workflows that ensure financial services customers can access, manage and rely on critical documents — with the precision and compliance posture that regulated markets demand.

Qualifications

• Reviews technical specifications based on conceptual design and stated business
• Ensures development and execution of test protocols with emphasis on automated unit, component and scenario tests
• Establishes and tracks engineering KPIs: velocity, deployment frequency, mean time to recovery and quality metrics
• Provides technical leadership and people management to a team of software engineers, ensuring professional growth, skill development and alignment with organizational goals
• Conducts regular 1:1s, code reviews and performance assessments; manages capacity planning and hiring to support team growth and delivery commitments
• Stays current on industry standards in software engineering, document management and AI/ML operations
• Performs additional related
• around data privacy, access controls, audit trails and records retention
• Experience in a Software Development Life Cycle (SDLC) using Agile principles
• Ability to communicate well both verbally and in writing to technical and non-technical audiences at all levels, including executives, regulators and clients
• Excellent analytical, decision-making and problem-solving

Responsibilities

• The Engineering Manager, Document Management is responsible for the end-to-end delivery of document management systems and intelligent automation solutions that support our financial services customers.
• Manages day-to-day delivery of document management engineering initiatives, ensuring on-time, high-quality releases aligned with business objectives and roadmap commitments
• Owns document platform architecture end to end: platform selection, API design, data models, document lifecycle workflows and compliance controls
• Makes architectural decisions across the backend stack (Java, .
• NET) and front-end integrations (React, Angular, Node.js) — not just reviews what the team produces
• Designs and governs RESTful API and microservices architecture for document services consumed across the organization
• Sets and enforces engineering standards for cloud infrastructure on AWS and Azure: availability, scalability, security and cost
• Owns CI/CD pipeline strategy — ensures the team ships with speed and confidence, not just correctness
• Owns end-to-end release management: coordinates deployments across on-premises and AWS environments, manages change requests and enforces release quality gates
• Maintains environment health across development, staging and production tiers — provisioning, observability, alerting and incident triage
• Manages incident response: triage, root cause analysis, post-mortem documentation and corrective action tracking
• Coordinates with Operations, Infrastructure and Security teams on environment changes, deployment activities and production escalations

Skills

Degrees

Industry

Company size