Engineering Lead - Customer Engagement Team (m/f/d)

Job summary

<div class="content-intro"><p class="sc-gEkIjz cjtSrT MuiTypography-root MuiTypography-body1 sc-hoLEA">rai*** is the world’s leading platform for savings and investment products. Founded in 2012, the <strong>FinTech</strong> connects consumers with banks in the EU, the UK and the US.

Qualifications

• p>The Customer Engagement Team at rai*** is a dynamic cross-functional unit shaping the design and experience of our core customer touchpoints across markets.
• If you're passionate about building seamless cross-platform experiences and empowering those around you, the Customer Engagement Team at rai*** offers the ideal space for impactful leadership.</p>
• analysis, effort estimation, through design, implementation, QA, and delivery.</li>
• li>You nurture an inspiring environment with open communication and a culture of trust.</li>
• li>You proactively resolve impediments and mitigate risks for your team.</li>
• li>In case you need to escalate delivery and team risks, you do this in a timely fashion, with a well-articulated solution/mitigation plan.</li>
• li>You collaborate closely with your team’s Product Manager and Tech Lead.</li>
• li>You facilitate the team’s work on strategy and planning for the delivery.</li>
• li>Together with the Product Manager, you drive the OKR process for your team: communication of objectives, KR definition, team commitment, and pairing OKRs with individual target agreements for your engineers.</li>
• li>You recruit, hire, and onboard engineers into the team.</li>
• li>You develop both your engineers’ soft- and technical skill-sets according to the company’s goals and needs.</li>
• li>You craft agreements and individual development plans with every team member, aligned to the team's goals.</li>

Responsibilities

• As a key contributor in this team, you'll take ownership of foundational domains such as our Customer Portal Dashboard on both web and mobile, ensuring consistent, engaging, and scalable user experiences.
• You'll also help drive the evolution of our Email Service and champion the delivery of high-impact Transactional Emails that keep our users informed and engaged throughout their journey.</p>
• p>Beyond technical excellence, you'll play a central role in people development — mentoring peers, fostering a collaborative engineering culture, and supporting individual growth.
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• li>You are responsible for the full E2E delivery cycle: from

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Relocation