Engineer I - Deployment

Job summary

Job Description The Engineer - Deployment plays a critical role in transforming innovative technologies into real-world solutions. This position supports first-time deployments and/or leads complex enterprise rollouts to ensure successful deployments of Vaux solutions.

Qualifications

• Education:
• Bachelor's Degree in Robotics, Mechatronics, Computer Science, or related field, preferred
• Equivalent work experience in relevant technical field may also be considered.
• Experience:
• 1 year of experience in deploying and/or supporting robotic systems.
• 1 year of experience in either software development or technical support.
• 1 year of experience in managing and supporting Windows and Linux operating environments.
• Computer
• Proven ability to diagnose and resolve complex technical issues, collaborate with cross-functional teams, and create clear technical documentation.
• Excellent verbal and written communication
• with corporate strategies and capabilities.
• Proficient in conducting Root Cause Analysis (RCA) for intricate system issues.

Responsibilities

• Independently manage deployments for small to medium customer sites.
• Perform 2D/3D site mapping, facility layout planning, and network analysis.
• Configure and troubleshoot AMRs, networks (Wi-Fi, LTE/5G, CBRS), and Vaux systems.
• Support the customer by providing expertise during the installation and configuration of Vaux systems.
• Implement policies, procedures, and workflows to support consistent application of practices and compliance regulations.
• Deliver customized training and certification programs to customer stakeholders.
• Document deployments in preparation to hand off to the long-term support team.
• Demonstrate correct and safe equipment operation.
• Work in a team setting to accomplish departmental goals.
• Collaborate with Product teams to resolve potential issues/bugs and provide feedback on lessons learned.
• Provide technical assistance and troubleshooting support to robotics software engineers, helping to diagnose and debug issues related to software performance, compatibility, and functionality.
• Maintain a positive attitude in a highly intense environment.

Skills

Degrees

Work schedule

Travel

Industry

Company size

Contract length

Relocation