Director of Operations

Job summary

<div class="content-intro"><h3>About euc***</h3> <p>We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care.</p> <p> </p> <p>euc*** is now part of Hims & Hers, the global leader in personalised health and wellness.

Benefits

Qualifications

• li><strong>Delivery & Patient Experience:</strong> Own courier strategy, carrier SLA management, and the delivery experience function as a retention lever.</li>
• transformations (e.g.
• WMS, ERP, order management)</li>
• li>Experience leading cross-functional product and category launches from an operations perspective</li>
• li>Strong people leadership

Responsibilities

• You will be responsible for making sure the operation works - not just today, but as we transition to the Hims & Hers brand, treat more conditions, and grow order volumes over the next few years.</p>
• p>You will report into the VP of Operations Assurance at Hims & Hers, leading a small but growing team.</p>
• p><strong>What You'll Do</strong></p>
• including day to day but also month and quarter close while ensuring appropriate accounting and compliance measures to meet accuracy commitments.</li>
• li><strong>Cross-functional Launches:</strong> Lead supply chain input into new product and brand launches, coordinating across Commercial, Clinical, and Growth as we expand under Hims & Hers.</li>
• li><strong>Team & Org Design:</strong> Lead and grow a small team from day one, hiring key roles and building a high-accountability culture as the operation scales.</li>
• p><strong>About You</strong></p>
• p>You are an experienced operations leader who thrives in high-growth environments where the pace is fast and the problems are genuinely complex.
• You know how to build structure without creating bureaucracy, and how to hold a high bar on execution without slowing the business down.</p>
• p>You are as comfortable in the weeds of a supply chain model or a fulfilment systems conversation as you are presenting a strategy to senior stakeholders.
• You are commercially sharp, operationally rigorous, and a natural cross-functional partner.</p>
• p><strong>

Skills

Degrees

Languages

Travel

Industry

Company size

Contract length