Deployment Success Manager

Job summary

Our Del*** Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.

Qualifications

• Required:
• Bachelor's degree
• 5+ years of experience in a customer-facing technical role, such as solutions architecture, sales engineering, developer relations, or technical consulting
• 3+ years of experience leading technical workshops with platform engineers, machine learning or artificial intelligence teams, or enterprise architecture stakeholders
• Hands-on experience with AI capabilities for coding (e.g.
• Claude Code, Codex or Cursor) and deep understanding of the AI landscape
• Experience supporting enterprise technical activation, deployment planning, configuration, or go-live activities
• Ability to travel 50%, on average, is based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Preferred:
• Experience with managing a large portfolio of accounts
• Experience supporting technical evaluations or pilot programs in enterprise settings

Skills

Degrees

Travel

Industry

Company size