Jobs / Ama***

Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Ama*** · Dallas, TX, United States
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Dallas, TX, United States131,300-204,300 USD/yearlyOnsite
Remuneration
131,300-204,300 USD/yearly
Location
Dallas, TX, United States
Visa sponsorship
Sponsors visa

Job summary

DESCRIPTION The Ama*** Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Ama*** (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives.

Benefits

And required deploymentLearn more about ourAt https://amazon.jobs/en/USA, AZ, TEMPE - 131,300.00 - 177,600.00 USD annuallyUSA, CA, Mountain View - 151,000.00 - 204,300.00 USD annuallyUSA, GA, Atlanta - 131,300.00 - 177,600.00 USD annuallyUSA, MA, Boston - 131,300.00 - 177,600.00 USD annuallyUSA, NJ, Jersey City - 144,500.00 - 195,400.00 USD annuallyUSA, TX, Dallas - 131,300.00 - 177,600.00 USD annuallyUSA, VA, Arlington - 131,300.00 - 177,600.00 USD annuallyUSA, WA, Seattle - 131,300.00 - 177,600.00 USD annually

Qualifications

  • and business objectives.
  • You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
  • You’ll work closely with stakeholders to gather
  • assess current infrastructure, and propose effective migration strategies to AWS.
  • As trusted advisors to our customers, providing guidance on industry trends, emerging
  • and propose effective migration strategies
  • Acting as a trusted advisor to customers on industry trends and emerging
  • Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
  • 3+ years of experience in cloud architecture and implementation
  • 2+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9)
  • PREFERRED
  • Knowledge of security and compliance standards including HIPAA and GDPR

Responsibilities

  • In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical
  • As an experienced technology professional, you will be responsible for:
  • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
  • Providing technical guidance and troubleshooting support throughout project delivery
  • Collaborating with stakeholders to gather
  • Criminal history may have a direct, adverse, and negative relationship with some of the material job
  • of this position.
  • These include the
  • Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  • Our inclusive culture empowers Amazonians to deliver the best results for our customers.
  • If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
  • The base salary range for this position is listed below.

Skills

Customer ServiceSalesforce

Degrees

AssociateBachelorDegree

Industry

AutomotiveEnergyInsurancePublic-sector

Company size

EnterpriseStartup