Jobs / Cho***
Customer Success Manager (German Speaking)
Cho*** · London
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LondonOnsite
Remuneration
Not specified
Location
London
Visa sponsorship
Sponsors visa
Job summary
Join Cho***, where we build and own solutions that reshape a broken food system. The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data.
Benefits
Like a sabbatical (all localized by office).Collaborate with people who want to own outcomes in a messy, real-world system aIf you want to work on real problems, take ownership, and raise the bar, we shouChoco is an equal opportunity employer.We encourage people from all backgrounds to apply.We are committed to ensuring that our technology is available and accessible toFind Jobs in United Kingdom on Arbeitnow
Qualifications
- Partner closely with Product, Integrations, Finance, Marketing, Sales, and Implementation to remove blockers and continuously improve the customer experience.
- 2-4 years of experience in Customer Success, Account Management, or another customer-facing role where you've owned customer relationships and commercial outcomes.
Responsibilities
- As a Customer Success Manager, you'll take ownership of a portfolio of ~70 SMB and mid-market distributor accounts that have successfully completed implementation.
- You'll thrive if you enjoy creating structure where there isn't any, navigating ambiguity, and solving complex customer challenges in a fast-growing environment.
- WHAT YOU'LL DO
- Experience managing a portfolio of customers with responsibility for retention, renewals, and growth.
Skills
CommunicationEnglishGerman
Degrees
Associate
Languages
EnglishGerman
Work schedule
On-call
Industry
AutomotiveLogisticsMediaSaas
Company size
Smb
Contract length
4 years