Jobs / Epi***
Customer Operations Manager
Epi*** · Austin, TX, United States
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Austin, TX, United States71,000-114,000 USD/yearlyHybrid
Remuneration
71,000-114,000 USD/yearly
Location
Austin, TX, United States
Visa sponsorship
Sponsors visa
Job summary
Your journey as a Customer Operations Manager begins here! As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations, providing clear coordination across Finance, Revenue Operations, Sales, and back-office teams.
Benefits
Health and Wellness: Comprehensive health and wellnessDesigned to support your overall well-being.Career Development: Free LinkedIn Learning licenses for everyone, along with ourInclusive Workplace: Collaborate with a diverse team in an inclusive, global worWork-Life Balance: Policies built on mutual trust and support, encouraging timeGlobal Mobility: Comprehensive support for international relocations and permaneEqual Opportunities and Accommodations StatementWe are an equal-opportunity employer.Range:Minimum: $71,000 USD Maximum: $114,000 USDActual compensation will vary based on experience,
Qualifications
- and market factors relevant to the position.
- Recruiter:
- Christi McCall
Responsibilities
- As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations, providing clear coordination across Finance, Revenue Operations, Sales, and back-office teams.
- You will be responsible for ensuring customer accounts are fully reconciled, corrective actions are completed with precision, and executive-level visibility is maintained throughout the resolution process.
Skills
CommunicationSalesforce
Degrees
AssociateDegree
Industry
AutomotiveEducationLogisticsMedia
Company size
Smb
Contract length
6 years
Relocation
Yes